Privacy policy

Privacy Policy

This Privacy Policy describes how Craft Drinks (a trading name of Lepidus Pty Ltd) collects, uses, and handles your personal information when you use our website or make a purchase.

Collection of Personal Information

We collect personal information necessary to provide our products and services to you.

This may include:

• your name
• billing and delivery address
• phone number
• email address
• payment information (processed securely via third-party providers)

We may also collect technical information such as your IP address, browser type, and device information to help improve our website and services.

Use of Personal Information

We use your personal information to:

• process and fulfil orders
• arrange delivery and provide order updates
• respond to enquiries and provide customer support
• improve our website, products, and services
• send marketing communications (where you have opted in)

We do not use your personal information for purposes unrelated to the above without your consent.

Marketing Communications

Where you opt in to receive marketing communications, we may send you updates about products, promotions, and news.

You can unsubscribe at any time by:

• clicking the unsubscribe link in emails; or
• contacting us directly

Disclosure of Personal Information

We may share your information with trusted third parties where necessary to operate our business, including:

• Shopify (eCommerce platform)
• payment processors (e.g. Stripe, PayPal)
• shipping providers and couriers
• marketing and analytics providers

These parties are only provided with the information necessary to perform their services.

We may also disclose personal information where required by law.

Data Storage and Security

Your personal information is stored securely using industry-standard systems and practices.

Payment information is processed securely by third-party providers and is not stored directly by us.

While we take reasonable steps to protect your information, no method of transmission over the internet is completely secure.

Cookies and Website Tracking

We use cookies and similar technologies to:

• enable website functionality
• improve user experience
• analyse website performance

You can manage or disable cookies through your browser settings.

Access and Correction

You may request access to, or correction of, the personal information we hold about you.

To do so, please contact us using the details below.

Retention of Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Age Requirement

Our website is intended for users aged 18 years or older. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be published on this page.

Contact

If you have any questions, requests, or complaints regarding this Privacy Policy, please contact:

Craft Drinks
info@craftdrinks.com.au